Chapter 1: Administrative

Governance

PDF Document01.01.01 PIHP Board  (Implemented 8/13)

PDF Document01.01.02 Board Member Per Diem and Travel Reimbursement   (Implemented 8/13)

PDF Document01.01.03 Substance Use Disorder Oversight Policy Board  (Revised 1/16)

PDF Document01.01.04 Regulatory Compliance Committee (Implemented 4/17)   

Compliance

PDF Document01.02.01 Corporate Compliance Program  (Revised 4/17)

PDF Document01.02.03 Conflict of Interest  (Implemented 9/13)

PDF Document01.02.04 Freedom of Information Act Requests  (Implemented 10/13)

PDF Document01.02.05 Corporate Compliance Complaint, Investigation, & Reporting Process  (Revised 4/17)

PDF Document01.02.06 Disclosure of Information  (Implemented 3/16)

General operations

PDF Document01.03.01 Event Notifications  (Revised 5/16)

PDF Document01.03.02 Medicaid Provider Manual: Mental Health and Substance Abuse  (Revised 5/16)

PDF Document01.03.03 Policy Procedure Development & Approval  (Implemented 7/16)

quality Management

PDF Document01.04.01 Quality Assessment & Performance Improvement Program  (Implemented 10/13)

PDF Document01.04.02 Input from Persons Served  (Implemented 9/13)

PDF Document01.04.03 Satisfaction Surveys  (Revised 5/16)

PDF Document01.04.04 Behavior Management Review  (Revised 5/16)

PDF Document01.04.05 Performance Requirements for Prevention Services (SUD)  (Implemented 10/15) 

Utilization Management

PDF Document01.05.01 Utilization Management Program  (Revised 5/16)

Provider Network

PDF Document01.06.01 Procurement  (Revised 9/14)

PDF Document01.06.02 PIHP Network of Service Providers  (Revised 6/16)

PDF Document01.06.03 Contract Management  (Revised 5/16)

PDF Document01.06.04 Delegation and Contract Monitoring  (Revised 3/17)

PDF Document01.06.05 Credentialing and Privileging  (Revised 2/16)

PDF Document01.06.06 Staffing Requirements for Prevention Services (SUD)  (Implemented 10/15)

PDF Document01.06.07 Reporting Requirements for Prevention Services (SUD)  (Implemented 9/15)

PDF Document01.06.08 National Outcome Measures (NOMS) - SUD  (Implemented 2/16)